Terms and Conditions

General Terms and Conditions – JIQ STORE

 

Welcome to JIQ STORE. The terms “we,” “our,” and “us” refer to JIQ STORE. These Terms govern your access to and use of our website, services, and products offered in the United Arab Emirates (UAE).

By accessing or using our website or services, you agree to comply with these Terms and our Privacy Policy. If you do not agree, please discontinue use of our Services.

1. Access and Account

  • You confirm that you are at least 18 years old or of legal age in the UAE.

  • You are responsible for maintaining accurate account information and the confidentiality of your login credentials.

  • You agree not to misuse or share your account details.

 

2. Our Products

  • We aim to display product details accurately, but colors or designs may vary due to screen or device settings.

  • We reserve the right to modify or discontinue products at any time without prior notice.

3. Orders

  • Placing an order constitutes an offer to purchase under these Terms.

  • We reserve the right to accept or cancel any order.

  • Order confirmation will be sent via email. Please review your order details carefully before checkout.

4. Returns & Refunds

  • We follow a 15-day return policy for eligible items, in accordance with UAE consumer protection laws.

  • Items must be unused, in original packaging, and accompanied by proof of purchase.

  • Refunds are processed to the original payment method within 10 business days after approval.

  • Defective or wrong items will be replaced or refunded free of charge.

5. Prices and Payments

  • Prices include applicable VAT unless otherwise stated.

  • Additional charges for shipping or handling may apply.

  • You agree to provide valid and authorized payment information at checkout.

6. Shipping & Delivery

  • We deliver across the UAE. Estimated delivery times are provided during checkout.

  • We are not liable for delays caused by courier services, customs, or unforeseen events.

7. Intellectual Property

  • All content, trademarks, and designs on JIQ STORE belong to us or our licensors.

  • Unauthorized use, reproduction, or distribution is strictly prohibited.

8. Third-Party Tools & Links

  • We may provide access to third-party tools or websites for convenience.

  • We are not responsible for third-party content, policies, or services.

9. Prohibited Uses

You agree not to use our services for:

  • Illegal or fraudulent activities.

  • Uploading harmful software or viruses.

  • Spamming, phishing, or impersonating others.

  • Violating UAE laws or regulations.

10. Termination

We may suspend or terminate your access without prior notice if you violate these Terms. Your obligations regarding payments and liabilities will remain in effect after termination.

11. Disclaimer & Limitation of Liability

  • Services are provided “as is” without warranties of any kind.

  • We are not liable for any indirect, incidental, or consequential damages arising from the use of our services.

12. Governing Law & Jurisdiction

  • These Terms are governed by UAE Federal Laws and the applicable laws of the Emirate in which we operate.

  • Any disputes shall be subject to the exclusive jurisdiction of the UAE courts.

13. Changes to Terms

We may update these Terms from time to time by posting the revised version on our website. Continued use of our services constitutes acceptance of the changes.

14. Contact Information

For questions regarding these Terms, please contact us at:

📩 Email: hello@jiq.store